Friday, October 5, 2018

RECALL ALERT: Toyota recalls more than 800,000 Prius and Prius v vehicles

Photo: Toyota USA newsroom.
Toyota announced a safety recall today that affects some 807,000 vehicles in the United States, including 2010-2014 model year Toyota Prius and 2012-2014 Prius v vehicles.

The automaker states that, in certain situations, the affected vehicles may not enter failsafe driving mode as they are designed to do in response to certain hybrid system faults. In this situation, the vehicle may lose power and stall. Although Toyota states that power steering and braking would remain operational, a stall at higher speeds could make a crash more likely.

This recall provides a remedy to address a new condition in the vehicles involved in the previous recalls announced in February 2014 and July 2015. The previous recalls did not anticipate this new condition remedied with this recall.

Toyota is working on a software update to address this issue and will notify involved customers once the software update is ready. The update will be available free of charge at Toyota dealers.

Information about automotive recalls, including but not limited to the list of involved vehicles, is subject to change over time.  For the most up-to-date Safety Recall information on Toyota, Lexus or Scion vehicles, customers should check their vehicle’s status by visiting toyota.com/recall and entering their Vehicle Identification Number (VIN) or license plate information. Safety Recall inquiry by individual VIN is also available at the NHTSA site: nhtsa.gov/recalls.

For any additional questions, customer support is also available by calling the Toyota Customer Experience Center at 1.800.331.4331 or the Lexus Guest Experience Center at 1.800.255.3987.

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